In the last few weeks the Samsung top range are experiencing troubled situations with regard to autonomy, which is certainly not the flagship of the S series. After the problems encountered on Galaxy S8 and Galaxy S9, a new bug is driving some of the former crazy. owners of the new Galaxy S10, who found themselves with a battery that was almost completely discharged without apparent reason.
Actually the reason is and is related to a Tap to Wake malfunction, which is to say the function that allows you to wake up the screen by double tap. Some users have reported that the awakening of the screen is activated even when it should not, for example when the smartphone is in your pocket or purse, and this causes the activation of all the other sensors of the device, with the consequent draining of the battery. .
But there is good news for European users: for now the reports refer only to the version sold in the United States, the one with the Snapdragon 855 processor, so it is possible that the bug is isolated only to this specific variant of S10.
Have you noticed any problems with the range or malfunctions on your new Galaxy S10? Let us know in the comments and confirm that the problem is not present even on European models.
Update 03-25-2019 12:30
A new problem related to abnormal battery consumption has also been reported for the Exynos version of S10. This time it is a problem that does not allow the device to enter "deep sleep" mode, which means a state of inactivity that preserves the use of resources and energy consumption.
Apparently the bug would be caused by VoIP calls made through the most popular messaging apps, such as WhatsApp, Viber, Messenger and Skype. When a call is received, the problem activates and prevents the device from entering deep sleep.
The only solution devised at the moment to get around the bug is to restart the device after each VoIP call, but this obviously does not represent a solution to the problem. As far as we know at the moment, Samsung is already aware of the problem, so we expect it to solve it in a future software update.